Guest Relations Executive/Assistant Manager

Responsibilities

. Attend to check in and guests enquiries

. Perform cashiering and check-outs accurately and efficiently

. Responsible for handling room reservations

. Handle all incoming telephone calls and emails related to room reservations and front office

. Provide excellent customer service to guests

. Attend to challenging situations and perform service recovery if necessary

Requirements

. Minimum GCE O Level

. Candidates with Diploma in Hospitality/Tourism or equivalent will be preferred

. Enjoy meeting and interacting with people

. Excellent communication skills both written and spoken

. Ability to work on 3-rotating shifts

. Experienced in Property Management System and computer skills would be an advantage

Interested applicants, please send in your resume to for more details.

We regret only shortlisted candidates will be considered.