GOMO Business Product Manager

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

Product Management & Business Growth

• Own and manage the overall product strategy, roadmap, and commercial performance of GOMOBIz.
• Drive revenue growth, customer acquisition, retention, and profitability for the GOMOBIz portfolio.
• Manage the end-to-end product lifecycle, including product planning, pricing, positioning, launch, and performance optimisation.
• Analyse customer insights, market trends, and competitor activities to identify growth opportunities and improve product competitiveness.
• Develop and execute go-to-market plans and campaigns to drive SME adoption.

Partnership & Ecosystem Development

• Build and manage strategic partnerships with Trade Associations, ecosystem partners, and relevant stakeholders to expand GOMOBIz reach and market presence.
• Collaborate with internal and external partners to develop bundled offerings and value-added services for SMEs.
• Support engagement with government agencies and industry initiatives related to SME digitalisation.

Customer & Market Development

• Understand SME customer needs and translate them into relevant product enhancements and service offerings.
• Work closely with Sales, Marketing, Operations, and Technology teams to improve customer experience and business outcomes.
• Drive initiatives to improve customer engagement, usage, and retention.

Performance Management & Operations

• Monitor business performance metrics and implement improvement plans to achieve revenue and operational targets.
• Prepare business updates, performance reports, and strategic recommendations for management.

• Ensure operational readiness and successful execution of product initiatives and launches.

Skills for Success:

• Degree in Business, Marketing, Information Technology, Engineering, or related disciplines.
• Minimum 5 years of experience in product management, business development, or telecommunications/digital solutions.
• Experience managing SME products or digital service portfolios will be an advantage.
• Strong commercial acumen with experience driving revenue growth and business performance.
• Strong stakeholder management, communication, and project management skills.
• Analytical, self-driven, and able to work in a fast-paced environment

Are you ready to say hello to BIG Possibilities

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.