Golf Operations Assistant

Job Description

• Manage golf bookings, cancellations, and no-shows.
• Support golf events and tournaments, including registration and fee collection.
• Handle member inquiries and phone calls.
• Set up event registrations and maintain the golf booking system (queues and balloting).
• Prepare tee sheets for service staff and assist with daily billing and closing.
• Address member feedback and coordinate with the golf team on operations (e.g., pace of play, lost and found, lightning suspension).
• Maintain handicap records and scoring cards.
• Generate reports and liaise with other departments when needed.
• Perform additional duties as assigned.

Job Requirements

• Min. GCE O level or equivalent
• Good interpersonal and communication skills
• Computer literate
• Proficient in English spoken, read, and written
• Customer service-oriented
• Admin background experience is preferred
• Able to work on weekends and public holidays