Global Key Account Manager

The Talent People x JSIT-PE

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.

By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision Engineering landscape.

Responsibilities:

Business & General:

• Own the Key Account across all functions and departments

• Create and execute Key Account Plans aligned with corporate strategy

• Represent Key Account needs and align resources globally

• Develop business cases with sound value propositions

• Set and monitor targets for order intake, revenue, and contribution margin

Building Strategic Partnerships:

• Build relationships towards mutually beneficial partnerships

• Develop and deliver robust value propositions

• Build contractual frameworks and manage customer satisfaction

Financial:

• Define commercial strategies and manage financial models

• Achieve sustainable profitable growth

• Drive revenue and volume growth, and secure volume growth from development to high-volume manufacturing

Customer Roadmaps:

• Commercial: Define and drive the aligned commercial roadmap including revenue and margin, new business outlook and organizational implications

• Operations (with site managers: Optimize portfolio & profitability and offer best value to the customer

• Technology (with D&E): Gain insights into customer's long-term needs for Technology and use this input in NTS's Technology development enabling future business

Team Leading:

• Lead and inspire a cross-functional, cross-country non-hierarchical account team

• Manage Key Account Team meetings and ensure execution of KA plans

• Influence stakeholders to ensure required support

• Provide the highest point of escalation for the customer within the Key Account Team

Requirements:

• Degree and above in Engineering or Business Management

• You have extensive experience in working with larger customer and a strong affinity with high-tech

• You have demonstrable a minimum of 5 years experience in key account management in a demanding high-tech environment

• Naturally you have a sense of commerce and excellent communication skills

• You are decisive, pragmatic, hands-on and decisive

• In addition, you are analytically and organizationally strong, customer-oriented and very solution-oriented

• You are willing to regularly travel to (inter)national customers

• Excellent communication skills, both verbal and written

The Talent People 24C2589