Global Head of FinCrime Operations

About the company

Aspire is the leading all-in-one finance operating system for growing businesses. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as JP Morgan, Visa and Wise and helped more than 50,000 businesses using our suite of products.

Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn's Top Startup in Singapore. In 2024, we also made it to CB Insights Top 100 Global Fintech List two years in a row.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurship Join our rapidly growing team to make an impact in the Fintech space!

About the role

At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.

Our dedicated FinCrime team plays a critical role in protecting both our customers and Aspire from financial crime risks globally, encompassing areas such as Anti-Money Laundering (AML), Screening, Customer Due Diligence, and Fraud prevention.

Responsibilities:

• Strategic Leadership & Execution: Design and execute the global roadmap for FinCrime operations, balancing high-level strategic planning with a roll-up-your-sleeves approach to daily execution and complex problem-solving.
• End-to-End Process Oversight: Lead and optimize global workflows for Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Sanctions/PEP Screening, and AML transaction monitoring to ensure industry-leading turnaround times and compliance standards.
• Hands-on Escalation Management: Act as the ultimate escalation point for high-risk cases and complex investigations, personally diving into the details to provide guidance and definitive resolutions.
• Operational Optimization: Identify bottlenecks in the current FinCrime lifecycle and implement scalable automation and process improvements to increase efficiency without compromising on risk controls.
• Stakeholder & Regulatory Management: Work closely with customer success teams, onboarding, and Compliance teams to align operational capabilities with business growth and evolving global regulatory requirements.

Minimum qualifications:

• 10+ years of experience in FinCrime/AML operations, with at least 3 years in a senior leadership capacity within a fast-paced Fintech or high-growth financial institution.
• Proven track record of building and managing large-scale operational teams across multiple jurisdictions, specifically overseeing CDD, AML, and Screening functions.
• Demonstrated builder mentality with the ability to transition from high-level strategy to detailed, hands-on investigation of complex cases and escalations.
• Has a strong grasp of artificial intelligence concepts and the ability to apply AI tools and frameworks to solve real world problems at Aspire

Preferred qualifications:

• Experience navigating regulatory landscapes in key markets (Singapore, Hong Kong, United States, Australia, EU, UK).
• Strong data proficiency, with the ability to use SQL or data visualization tools to monitor operational health and team performance.
• Experience in a startup or hyper-growth environment where processes need to be built from the ground up or rapidly scaled.

What we offer :

• Work from anywhere
• Uncapped flexible annual leave.
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Culture is Key: Most importantly, we always strive to cultivate a special culture that brings special talents together - You may learn more about our culture at our careers site and LinkedIn Life page.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Aspire. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Aspire may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Aspire's Candidate Privacy Notice