Global BPO Treasury ASIA operations

Louis Dreyfus Company is in themiddle of the company transformation program (named BOLD) focused on back-officeprocesses starting with Finance & Treasury, Procurement, Industry andintegration scheme with the group front office systems. The objectives of suchstrategic project are to enhance steering capabilities, increasecontrol/compliance and improve efficiency through the implementation of groupwide core model processes supported by standard organization principle and asingle ERP (SAP S/4Hana).

The Global BPOTreasury - ASIA operations will be in charge, in the countries where LDC operates in the South& Southeast Asia Region for owning the regional BOLD roll-out forQuantum and TRAX related to Treasury & Accounting processes with aconstant focus on core model application & process optimization.

Such activities shall beperformed coordination with Global Treasury & Accounting BPO (businessprocess owner) / DT&A / Support teams and key countrystakeholders / users within Treasury & Finance functions / BOLD project team.

The Global BPO Treasury -ASIA operationsaims atproviding internal consulting services, technical and functional support toFinance departments of LDC. He or she will be accountable for the following activities:

Project Management/Regional coordination (20%)

. Lead the local project team for Australia project from the Singapore Head desk, and support to make sure they comply with the treasury and accounting core model

. Lead the global support team to make sure their dailyroutine support remains accurate with the project deployed

Organizational Change Management (50%)

. Prepare BOLD project, ahead of their launching by performing detailedimpact analysis of BOLD operating model implementation with anticipative actions/alignment plan (including data cleansing / migration) for any identified gap (where such actions can be either process modification, system development or organization adjustments)

. Perform hyper care after go live, ensure post go-live support isin place for any deployed countries

. Drive change through continuous Functional Monitoring (pre-defineddashboards calling for actions), acting as a core model controller, toensure maximal adoption by the users

. Build user network and manage user community (through new user onboarding, continuous improvement activities, trainings, newsletters, incident review meetings, documentation management, etc.)

Functional support (30%)

. Act as treasury officer to operate the daily operations on Singapore desk

. Act as first layer of functional support orientating user's requests and incidents (received via Service NOW) liaising with finance community

. Perform Functional and Technical analysis / root cause identification /solution and implementation of complex tickets

. Qualify user tickets, by documenting each one, solve directly or provide guidance to technical teams into solution to implement

. Actively participate in building the functional support tools (Incident workflow & templates, shared knowledge database, etc.)
. Any other duties as assigned by manager