Ensure high level of customer service and retail operations efficiently.
Lead, motivate and manage team with clear sales target and ensure team's achievement of targets
Identifying opportunities and formulate strategies to ensure KPIs are achieved
Liaising closely with internal departments to ensure success in promotional and operational competency
Build, motivate and evaluate an effective sales team to achieve sales targets and team performance
Partner with training manager to drive the highest service standards and customer experience by refining sales techniques and customer service trainings
Reinforce brand image through store visual merchandising, staff grooming, service and operations skills
Perform market analyst to ensure company stays competitive in brand positioning
Ensure sales team adhere to company service standards and SOPs
Optimize duty rosters to ensure sufficient manpower at stores, maximizing sales and wage efficiencies
Perform basic meat cutting functions including trimming, deboning, portioning and slicing
Be able to demonstrate inventory control and stock checking upon arrival
Be able to maintain daily production/ temperature records
Ensure equipment are in clean and good working condition
Apply food production standards and SOPs related to safety and hygiene policies and procedures
