Job Summary
We are seeking an experienced and strategic General Manager (Restaurant) to oversee daily operations, lead teams, drive profitability, and uphold top food quality and customer service standards.
Responsibilities
- Manage daily restaurant operations to ensure smooth workflow, exceptional customer service, and compliance with health, safety, and sanitation regulations
- Oversee profit and loss statements, set budgets, control inventory and labor costs, and implement strategies to increase sales and profitability
- Recruit, train, schedule, and mentor front-of-house and back-of-house staff to build a collaborative and positive team culture
- Resolve guest feedback promptly and maintain high customer service standards to build strong customer loyalty
- Collaborate with management to plan and execute promotional events, menu updates, and local marketing campaigns to increase foot traffic
- Manage supplier relationships, negotiate contracts, monitor inventory levels to prevent waste, and optimize profit margins
Preferred competencies and qualifications
- Diploma or Degree in Hospitality, Business Administration, Culinary Management, or related field preferred
- Valid Food Hygiene / Food Safety Manager certification preferred
Other Information
- Willingness to work flexible hours, including weekends, public holidays, and evening shifts as required
