Oversee and lead all aspects of restaurant operations to drive business growth, operational excellence, and customer satisfaction. You will manage teams, optimize resources, ensure regulatory compliance, and implement strategic initiatives to enhance profitability and service quality.
Responsibilities
- Lead daily restaurant operations across service and administrative functions to ensure seamless execution and high standards.
- Drive business performance by analyzing sales data and implementing strategies to achieve growth and profitability targets.
- Develop and enforce operational policies and procedures to optimize efficiency and maintain consistent quality.
- Supervise, coach, and train staff to elevate service standards and foster high-performance team culture.
- Manage inventory control processes.
- Ensure strict compliance with government regulations and other regulatory requirements to uphold safety and legal standards.
- Monitor customer feedback and implement targeted service improvements to enhance guests satisfaction and loyalty.
- Prepare detailed reports, manage budgeting processes, and apply cost control measures to maximize profitability.
- Lead marketing and business development efforts to expand market presence and attract new customers.
- Plan and manage manpower scheduling to meet operational demands.
