General Manager

Company Overview

Wheathead is a small-batch bakery with a focus on quality baked goods and seasonal produce. We put out pastries, sandwiches, pies, as well as soups and salads when we can. There's a lot to be done in this tiny bakery, and many ideas that we'd like to realise. We love what we do and are seeking like-minded individuals to join our (very) small team!

Job Summary

We are seeking a dedicated Full-Time General Manager to lead operations, build our brand, and foster community engagement in a small, dynamic bakery environment.

Responsibilities

• Lead daily FOH operations, ensuring high product quality, staff training, and excellent customer satisfaction

• Manage HR functions including payroll and Front-of-House hiring to maintain a skilled and motivated team

• Oversee internal accounting tasks such as processing invoices and managing profit and loss statements

• Identify and implement improvements to operational and backend processes for business efficiency

• Train and supervise Front-of-House staff to maintain service standards and team performance, should the need arise

• Enforce compliance with company SOPs, government regulations, food safety, hygiene standards, and quality control

• Manage inventory and plan Front-of-House stock to ensure smooth operations

• Respond to guest requests and resolve complaints tactfully

• Work independently and collaboratively to lead, motivate, and manage team members effectively

• Demonstrate initiative, punctuality, diligence, and adaptability to meet the demands of a fast-paced start-up environment

• Commit to a minimum one-year tenure to support business continuity and growth

Preferred competencies and qualifications

• Minimum 2 years experience as a General Manager in F&B

• At least 3 years experience in Front-of-House customer service in a fast-paced F&B setting

• Comfortable working in a start-up environment with exposure to multiple business areas including HR, marketing, and accounting

• Strong work ethic and organizational skills, with high attention to detail

• Ability to manage people and lead teams through challenges)

We are looking for someone who won't shy away from the nitty gritty of F&B operations, and wants to work through the daily grind with us. We will invest in the right candidate and are looking for an individual who would like to contribute to growing with us.

. Open to Singaporeans / Permanent Residents

Benefits:

• Annual leave + birthday leave

• Basic medical coverage

• Staff discount + staff meals