general manager

Role:

We are looking for a potential candidate to lead our F&B business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.

Responsibilities:

. Lead and motivate a team of front-of-house staff to deliver outstanding customer service

. Respond efficiently and accurately to customer complaints

. Regularly review product quality and research new vendors

. Appraise staff performance and provide feedback to improve productivity

. Analyze sales data and member feedback to identify opportunities for improvement

. Ensure compliance with hygiene and safety regulations

. Manage restaurant's good image and suggest ways to improve it

. Control operational costs and identify measures to cut waste

. Train new and current employees on proper customer service practices

Qualifications:

. Proven work experience as a Restaurant Manager

. Strong hospitality and leadership skills, coupled with in-depth wine knowledge and passion for customer satisfaction.

. Strong leadership, motivational and people skills

. Detail-oriented with a strong focus on quality and efficiency.

. Able and willing to work evenings, weekends, and holidays as required.