About the Company
EFICYENT is a regulated global fintech platform designed to streamline cross-border payments. We empower financial institutions, money transfer operators, payment aggregators, and businesses by providing payout solutions in over 100 countries and local currencies. Through a single API, EFICYENT offers rapid cross border payments, compliance-ready infrastructure, and scalable white-label options.
About the Role
We are seeking an experienced, commercially driven and entrepreneurial General Manager & Country Head - Singapore to lead our Singapore operations and drive the next phase of growth for our regulated payments business.
This is a senior leadership role responsible for the overall management, growth, regulatory oversight and strategic direction of the Singapore business. The successful candidate will represent the company with clients, financial institutions, banking partners, regulators and industry stakeholders, whilst ensuring the business continues to operate in full compliance with applicable regulatory requirements.
The role requires a proven leader with deep expertise in cross-border payments, strong commercial acumen, experience managing regulated payments businesses, and the ability to lead within a regulated environment.
What You'll Be Doing
- Lead and oversee the overall Singapore business, including commercial, operational and regulatory activities
- Develop and execute the Singapore growth strategy, business plan and revenue objectives
- Drive business development and originate new partnerships with banks, financial institutions, payment service providers, fintechs, remittance companies and other strategic partners
- Represent the company before regulators, banking partners, auditors, industry bodies and key stakeholders
- Serve as the principal management representative for the Singapore business and maintain effective engagement with MAS on regulatory, supervisory and licensing matters.
- Ensure the Singapore business remains fully compliant with all applicable MAS regulations, licence conditions, AML/CFT requirements, sanctions obligations, regulatory reporting obligations and internal governance requirements
- Oversee the effectiveness of the local compliance framework, risk management framework and operational controls
- Lead, mentor and develop local teams across compliance, operations, customer service, finance and business development functions
- Foster a culture of accountability, integrity, regulatory compliance and commercial excellence
- Work closely with group management and regional teams to execute strategic initiatives and expand regional business opportunities
- Maintain strong relationships with banking partners, payment networks, correspondents and financial institution clients
- Monitor regulatory developments and industry trends and ensure appropriate implementation across the business
- Support broader regional growth initiatives
What You'll Need
- 12+ years of experience within payments, remittance, foreign exchange sectors
- Strong experience in cross-border payments and financial institution partnerships
- Proven leadership experience managing regulated financial services businesses
- Demonstrated experience managing a regulated MSO, remittance business, payment institution, major payment institution, exchange house or money services business
- Demonstrated experience engaging with regulators, auditors, banking partners and compliance functions
- Strong understanding of Singapore's payments regulatory framework, including the Payment Services Act and MAS regulatory expectations. Must satisfy the Monetary Authority of Singapore's (MAS) Fit and Proper criteria
- Experience overseeing AML/CFT, sanctions compliance, transaction monitoring, customer due diligence, governance and regulatory reporting frameworks
- Proven sales and business development track record with measurable commercial achievements
- Demonstrated ability to originate and close partnerships with banks, financial institutions, fintechs and payment companies
- Experience leading and managing cross-functional teams including compliance, operations, finance, customer service and business development personnel
- Strong stakeholder management, negotiation and executive presentation skills
- Ability to operate independently and drive strategic and commercial outcomes with limited supervision
- Existing network within the Singapore payments and financial services ecosystem is highly desirable
- Legal right to work in Singapore
Nice to Have
- Experience managing a licensed Major Payment Institution (MPI) or other MAS-regulated payment services business
- CAMS, ICA Advanced Certificate, ICA Diploma, ACAMS, AML, Compliance or Risk Management certifications
- Experience launching, scaling or managing a country operation or regional business unit
- Experience working with correspondent banking relationships and international payment networks
- Experience serving as an approved representative, key appointment holder or senior management function within a regulated financial institution
- Regional experience across Asia-Pacific payment corridors would be advantageous
Important Notice for Candidates
Job scams are on the rise. Please keep these guidelines in mind when applying:
All official communication will come only from verified company email addresses. Please ensure that you carefully verify any communication before responding.
Additionally, only candidates who have a citizenship or permanent residence in Singapore will be considered. No relocation or visa sponsorship is available for this role
