GENERAL MANAGER (BUSINESS MANAGEMENT)

Responsibilities:

. To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.

. Makes professional recommendations on products, treatments and service packages to customers.

. Responsible for staffing, staff development and training.

. Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation.

. Arrange training programs and skill upgrading courses for company staff.

. Responsibly for Sales and achieving Sales KPI and target.

. Regularly evaluates business processes, procedures and systems, makes recommendations as necessary.

. Manage customers complaint on a timely manner.

Requirement:

• Qualified with working experience, preferably in relevant industry.
• Willingness to learn and demonstrates a positive working attitude.
• Well-groomed, hygienic, and presentable at all times.
• Experience in beauty, healthcare, postpartum care services.