A General Manager (Business Management) in jewellery
oversees all operations, driving sales and brand growth through strategic leadership, financial management, marketing, and team development, ensuring a luxurious client experience from sales floor to production, managing budgets, and aligning operations with company vision to hit targets, focusing on KPIs like sales, profitability, and brand image
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Key Responsibilities
- : Develop and implement business strategies, set performance goals, and identify new market opportunities.
- : Supervise daily operations (showroom, production, marketing, HR, finance) and ensure smooth inter-departmental collaboration.
- : Oversee sales targets, marketing campaigns, and brand promotions, maintaining a consistent luxury image.
- : Control budgets, minimize costs, maximize efficiency, and monitor sales/revenue reports.
- : Ensure exceptional customer service, manage VIP clienteling, and oversee after-sales service.
- : Recruit, train, and inspire teams to deliver high standards, leading by example.
- : Maintain stock levels, manage visual merchandising, and conduct stock takes.
Core Skills & Qualifications
- Relevant Master's degree in Business, Marketing, or related field.
- Proven experience in luxury retail, jewellery, or business management.
- Strong financial acumen and understanding of KPIs.
- Excellent leadership, negotiation, communication, and problem-solving skills.
- Ability to analyze market trends and strategize for growth.
- All are welcome
