General Manager

About Our Client

Our client is a large and established charity and they are looking for an effective professional to join their team.

General Manager

Position Overview:

The General Manager (GM) is a key member of the senior leadership team responsible for overseeing the day-to-day operations, strategic implementation, and organisational management of the charity. Working closely with the Executive Director and Board, the GM ensures that the charity's mission, values, and objectives are achieved efficiently, sustainably, and with measurable impact.

Key Responsibilities:

1. Strategic Leadership & Implementation

• Support the Executive Director and Board in developing and executing the organisation's strategic plan.
• Translate strategic goals into actionable annual plans and performance metrics.
• Drive operational excellence across all departments.

2. Operations & Administration

• Oversee daily operations, ensuring programmes and services are delivered effectively and efficiently.
• Manage administrative functions, including facilities, procurement, and IT systems.
• Develop and implement policies and procedures to ensure compliance with statutory regulations and best practices.

3. Financial Management

• Work with the Finance team to develop and manage annual budgets.
• Monitor financial performance, ensure accountability, and optimise resource allocation.
• Support fundraising initiatives and ensure proper financial stewardship of donor funds.

4. Human Resource Management

• Lead and support department heads to build a high-performing and motivated team.
• Oversee talent acquisition, training, development, and performance management.
• Foster a positive organisational culture that aligns with the charity's mission and values.

5. Programme Management

• Ensure that programmes are aligned with organisational goals and deliver measurable social impact.
• Monitor performance and outcomes, ensuring quality and effectiveness.
• Oversee programme evaluation, reporting, and continuous improvement.

6. Stakeholder Engagement

• Build and maintain strong relationships with donors, partners, government agencies, volunteers, and the community.
• Represent the organisation at public events, media engagements, and stakeholder meetings.
• Support the Executive Director in advocacy and public relations initiatives.

7. Governance & Compliance

• Ensure compliance with the Charities Act, Commissioner of Charities guidelines, and other relevant laws.
• Prepare and present operational and financial reports to the Board.
• Maintain transparency and accountability in all organisational activities.

Qualifications & Requirements:

• Education: Bachelor's degree in Business Administration, Management, Social Sciences, or related field.
• Experience: Minimum 10 years of progressively responsible leadership experience, with at least 5 years in a senior management role within the non-profit, social service, or corporate sector.
• Proven experience in operations management, strategic planning, and financial oversight.
• Strong understanding of Singapore's non-profit landscape, charity governance, and regulatory requirements.
• Exceptional leadership, communication, and stakeholder management skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Passion for social impact and commitment to the organisation's mission.
• 5.5-days work week.

Key Competencies:

• Strategic Thinking & Execution
• Financial Acumen
• People Leadership & Team Development
• Stakeholder Relationship Management
• Change Management
• Organisational Governance & Compliance
• Integrity, Empathy, and Social Awareness

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience Are you ready to bring your skills and competencies to support the establishment and enhancement of our client's business If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details with recent photograph, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766603 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E