Funds Operations Manager

About the Role

We are seeking an experienced and detail-oriented Fund Operations Manager to join our growing team. In this role, you will be responsible for overseeing the end-to-end operational functions of our fund management activities, ensuring accuracy, compliance, and efficiency across all processes. You will work closely with portfolio managers, finance, legal, and external service providers to support the smooth running of our investment funds.

Key Responsibilities

Fund Administration & Operations

•       Oversee daily fund operations including NAV oversight, cash management, and reconciliations.

•       Coordinate with fund administrators, custodians, and prime brokers to ensure timely and accurate processing of all transactions.

•       Monitor trade settlements, corporate actions, and income events across all fund structures.

•       Review and approve fund expense accruals, management fee calculations, and performance fee computations.

Reporting & Investor Relations

•       Prepare and review investor reports, capital account statements, and fund performance summaries.

•       Manage subscription and redemption processes, including investor KYC/AML documentation and capital calls.

•       Respond to investor queries in a timely and professional manner.

•       Coordinate the preparation of audited financial statements in conjunction with external auditors.

Compliance & Risk

•       Ensure fund operations comply with applicable regulatory requirements (MAS regulations, fund prospectuses, side letters).

•       Maintain and update operational policies and procedures, and support internal and external audits.

•       Monitor and escalate operational risks, and implement controls to mitigate exposure.

•       Liaise with legal counsel and compliance on regulatory filings and fund documentation.

Stakeholder & Vendor Management

•       Manage relationships with external service providers including fund administrators, custodians, auditors, and legal counsel.

•       Evaluate service provider performance and lead periodic reviews and due diligence.

•       Collaborate with internal teams (investment, finance, risk) to support fund launches, restructuring, or closures.

Process Improvement & Projects

•       Identify and implement operational improvements to enhance efficiency and scalability.

•       Lead or support technology and systems implementation projects related to fund operations.

•       Develop and maintain operational runbooks, escalation procedures, and business continuity plans.

Business Development & Relationship Building

•       Represent the firm at industry conferences, networking events, and roundtables to build and maintain professional relationships.

•       Attend investor meetings and due diligence sessions alongside senior management, providing operational insights and responding to queries.

•       Clearly articulate the fund setup structure, operational workflow, and expected timeframes to prospective and existing investors, partners, and stakeholders in a clear and confident manner.

•       Support the onboarding of new investors by coordinating operational requirements and ensuring a seamless experience.

•       Identify and engage with prospective service providers, industry peers, and partners to stay abreast of market developments.

•       Contribute to the preparation of pitchbooks, operational DDQs, and other materials for investor-facing meetings.

Qualifications & Experience

Essential

•       Minimum 5 years of experience in fund operations, fund administration, or a related financial services role.

•       Strong knowledge of fund structures (onshore/offshore), including limited partnerships, unit trusts, and VCCs.

•       Familiarity with asset classes such as equities, fixed income, or private equity, or strategies.

•       Solid understanding of NAV computation, accounting principles, and financial reporting.

•       Experience working with MAS-regulated fund structures or equivalent regulatory environment.

•       Bachelor's degree in Finance, Accounting, Business, or a related discipline.

Preferred

•       CFA, CAIA, CPA, or equivalent professional qualification.

•       Experience with fund administration systems (e.g., Geneva, Advent, Investran, or similar).

•       Prior experience in a fund manager or asset management firm.

Skills & Competencies

•       High level of accuracy and attention to detail with a strong sense of ownership.

•       Excellent organisational and time management skills; ability to manage multiple priorities under tight deadlines.

•       Strong analytical and problem-solving skills.

•       Effective communicator with the ability to liaise confidently with internal and external stakeholders.

•       Self-motivated, proactive, and able to work independently as well as within a team.

•       Proficiency in Microsoft Excel and familiarity with fund accounting or ERP systems.