Job Description
About The Role
As an Analyst / Senior Analyst, you will play a key role in supporting business analysis and quality assurance activities that drive successful project delivery. You will collaborate across business and technology teams to transform requirements into functional solutions while ensuring high-quality system performance. This role offers strong exposure to end-to-end project lifecycles and opportunities to build expertise in analysis, testing, and stakeholder management.
Key Responsibilities
Gather and analyze business requirements and translate them into clear functional specifications, user stories, and process flows
Act as a liaison between stakeholders and technical teams to ensure alignment and clarity of requirements
Perform gap analysis and recommend process or system improvements to enhance business outcomes
Develop, execute, and maintain test plans including system, integration, user acceptance, and regression testing
Manage defect tracking, resolution, and reporting to ensure quality standards are met
Support user acceptance testing (UAT) and facilitate validation and sign-off processes
Assist in deployment activities and provide post-go-live support to ensure smooth system transition
Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives
Required Qualifications
Bachelor's degree in Information Systems, Business, or a related discipline
Up to 3 years of experience in a functional analyst or similar role
Exposure to Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies
Proficiency in Microsoft Office tools, particularly Excel (e.g., formulas, pivot tables) and PowerPoint
Working knowledge of SQL for data analysis and validation tasks
Experience with testing and defect management tools such as JIRA, HP ALM, or TestRail
Strong analytical thinking, problem-solving, and communication skills
Preferred Qualifications
Experience in healthcare, financial services, or public sector projects
Exposure to working with cross-functional and global teams
Understanding of business process modeling or documentation tools
