Responsibilities:
Business Analysis & Requirements Management
- Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements. . Assist in analysing current (as-is) and future-state (to-be) business and operational processes.
- Document functional and non-functional requirements using approved templates and standards.
- Maintain requirement artefacts and support traceability across the project lifecycle.
- Assist in assessing the impact of change requests on scope, timelines, and delivery.
Functional Design & Solution Alignment
- Support the transition of requirements to System Analysts and technology teams, ensuring clarity and completeness of documentation.
- Participate in requirement walkthroughs, design discussions, and clarification sessions with business and technical stakeholders.
- Track requirement updates, assumptions, and dependencies, and highlight potential issues early.
Testing
- Support the review of test plans and functional test scopes prepared by the testing team.
- Assist in System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, including test preparation, defect logging, tracking, and follow-ups. .
- Validate test outcomes against documented requirements and support issue resolution.
PMO & Project Support
- Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.
- Support project governance activities such as scheduling meetings, preparing materials, tracking actions, and documenting minutes.
- Assist in monitoring project progress, key milestones, risks, and dependencies.
- Support preparation of project status updates and reports for stakeholders and management.
Essential:
- 2-5 years of experience in business analysis, project support, PMO, or related roles.
- Basic understanding of business analysis concepts, SDLC, and/or Agile delivery methodologies.
- Exposure to finance, banking systems, data, or emerging technology projects is advantageous.
- Strong attention to detail with the ability to document requirements and track activities accurately.
- Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
- Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.
- Strong organizational and time-management skills, with the ability to manage multiple tasks concurrently.
- Good communication and interpersonal skills, with a willingness to learn and collaborate across teams.
