Full Time / Part TimeCashier

Counter's Operation

. Operate the Point-Of-Sale (POS) system and ensure all transactions are processed accurately (training will be provided).

. Collect payments and issue receipts in a timely and accurate manner

. Apply the correct pricing structure, including off-peak, standard, athlete, diamond table, and tournament rates

DailyOperations

. Perform daily opening and closing of the National Training Centre and premises

. Maintain accurate records of new member registrations in the system

. Monitor and record athletes training hours, ensuring proper attendance documentation, including signed receipts and attendance sheets for NTC training

Customer Service & Administration

. Manage customer enquiries via phone and email, including bookings, amendments, and cancellations

. Maintain accurate and up-to-date records of customer information and bookings

. Administer locker bookings, including tracking usage, processing renewals, and following up on membership and locker fee payments

. Handle products and ensure proper documentation of inventory and sales transactions

EquipmentManagement

. Ensure sufficient quantities of pool, snooker, and billiard ball sets are maintained

. Oversee the proper care, cleaning, and return of all equipment, including balls and cues

Cleaning& Maintenance

. Carry out daily cleaning and disinfection of the entire premises at the start of operations

. Clean and disinfect tables after each use and ensure the area is free of rubbish

. Maintain the cleanliness of equipment, including balls and cues

. Perform general housekeeping duties such as waste disposal, vacuuming, and cleaning of furniture and whiteboards

. Monitor and maintain the cleanliness of common areas, including toilets and corridors

OperationsAssistance

. Assist the Operations Executive and Centre Manager with daily operational matters of the premises

. Ensure smooth vehicle movement with no obstruction at the carpark

. Manage carpark ingress where required

. Manage vehicle ingress and egress where required

. Manage all administration processes as well as any other duties assigned by the Operations Executive and the Centre Manager

Requirements

• Able to work night shift, weekends
• Able to read and write English
• Able to communicate in English
• Have basic IT skills