This role combines crafting specialty coffee beverages with serving premium ice cream and frozen desserts. You will deliver friendly, efficient service in a fast-paced cafe environment, ensuring quality product presentation and maintaining a clean, welcoming space.
- ..Beverage Preparation: ..
- Prepare and serve coffee and espresso-based drinks such as lattes, cappuccinos, and iced coffees to customer specifications
- Operate and maintain espresso machines and coffee equipment to ensure consistent beverage quality
- ..Ice Cream Service: ..
- Scoop and serve ice cream accurately and hygienically
- Create and present ice cream desserts with attention to detail and visual appeal
- Maintain cleanliness and organization of the ice cream display case
- ..Customer Service: ..
- Greet customers warmly and provide attentive, efficient service
- Accurately take customer orders and process cash and card payments using POS systems
- Address customer inquiries and resolve issues promptly to ensure satisfaction
- Foster a positive and welcoming atmosphere for all patrons
- ..Cafe Maintenance: ..
- Keep the coffee bar, ice cream counter, and seating areas clean and organized throughout shifts
- Restock supplies and ingredients proactively to support smooth operations
- Follow all health and safety guidelines to maintain a safe environment
- Perform opening and closing procedures reliably
- ..Teamwork: ..
- Collaborate effectively with cafe staff to support daily operations
- Assist with additional cafe duties as needed to ensure team success
- ..Required competencies and certifications: ..
- Food handlers certification
- ..Preferred competencies and qualifications: ..
- Previous barista or customer service experience
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to handle cash and operate POS systems
- Flexibility to work evenings, weekends, and holidays
- Passion for coffee and ice cream
