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Shopee

FSOCW Operations Lead (SPX Express)

Shopee
Singapore
Fresher
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  • Posted 9 hours ago
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Job Description

Job Description:

  • Monitor and manage operation Outbound Sort, Outbound Dispatch team by using the daily performance report, history of excellence, and team development.
  • Works with internal and external functions to properly handle pushed-out parcels.
  • Control and improve Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction to achieve target
  • Able to report to management and stakeholders a summary of data, operational concerns, and improvement procedures.
  • Optimized manpower from the planning team to operate as our cycle time and hourly volume
  • Coaching and advising team member
  • MPW Optimization, Planning, Lost control, Leadership, Backlog chasing and SLA
  • Manage initiatives to improve performance and compliance in FSOCW

Requirements:

  • Good communication and stakeholder management skills.
  • Analytical ability - logical thinking and optimization.
  • Strong working knowledge of Spreadsheets (Excel/Google Sheets).
  • Proven working experience in project management
  • Multitasking and prioritizing skills.
  • Work with fast, timeline and extra long working hours during campaign
  • Mostly Afternoon/ Morning Shift
  • Fast Response
  • Flexibility working hours in night shift or campaign period

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144602857

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Last Updated: 19-03-2026 06:57:52 PM
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