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THE RITZ-CARLTON, MILLENIA SINGAPORE

Front Office - Guest Services Agent

Early Applicant
  • Posted 25 days ago
  • Be among the first 10 applicants
Fresher

Job Description

The Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.

Core Responsibilities:

  • Provide excellent service, build strong relationships, anticipate and exceed the guests needs
  • Take ownership of guests issues or problems and take action to resolve problems immediately
  • Recognise and resolve problems by seeking, examining, and interpreting information from different sources to determine cause and develop solutions

The Ideal Candidate:

  • Good command of English in both verbal and written communication
  • Confident with a pleasant disposition and well groomed
  • Ability to work under pressure and on rotating shifts
  • Knowledge of Opera and Microsoft Office is an advantage

More Info

Industry:Other

Function:Hospitality

Job Type:Permanent Job

Date Posted: 05/09/2025

Job ID: 125523591

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Last Updated: 28-09-2025 08:06:48 PM
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