Shangri-La Rasa Sentosa, Singapore
We are looking for a Front Desk Receptionist to join our team!
As the Front Desk Receptionist, we rely on you to:
- Check guests in and out efficiently using front desk and reservation systems toensure smooth arrivals and departures
- Respond promptly and professionally to guest requests to provide tailoredsolutions that meet their needs
- Communicate clearly and engage warmly with international and domestic guests to enhance their resort experience
- Maintain smooth and efficient guest service operations to support overall guestsatisfaction
- Contribute actively to improving guest satisfaction scores through attentive service and problem resolution
- Collaborate with team members to deliver a memorable and welcoming resort environment for all guests.
We are looking for someone who :
- Experience using OPMS and other front desk systems for check-in/out and reservations
- Strong communication and guest engagement skills developed through interaction with diverse international and domestic travelers
- Willingness to work shifts including Public Holidays
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for Click the apply button now!
