Be part of Capybara Bathing SG, a Bathhouse studio & wellness sanctuary nestled in the dynamic district of Tanjong Pagar, expected to open in January 2026.
Roles & Responsibilities
- Greeting guests upon arrival, providing information about the facilities, services and products in a warm and authentic way
- Bring guests through the welcome procedure upon arrival - i.e. operational protocols and bathhouse rules/etiquette; completion of digital waivers (if not done so prior to arrival)
- Be well-versed and knowledgeable about the facilities and products to be able to share confidently with guests
- Assist with future guest bookings where necessary upon guest departure
- Assist with telecommunications where necessary
- Ensure facilities are cleaned and ready for operation the following day at close of business, including removal of any waste and soiled linen
- Ensure the reception, bathhouse, and all areas of the facility are well-maintained, clean, tidy, and dry where possible
- Maintain a strict sterilisation routine of required areas during bathhouse operation hours
- Ensure a welcoming and comfortable environment for guests within the bathhouse/facility areas, and attend to any guest queries
- Ensure all operational protocols and rules are followed and upheld
- General assistance and supervision across tasks
- Assist Studio Manager in the planning, and launching of promotions and events
- Provide weekly reporting to the Studio Manager including collecting feedback from staff and guests to improve the experience of the facilities
- Monitoring and managing stock and sundries including laundry, amenities, food/beverage and hygiene items
- Monitoring and reporting on any operational issues of facilities, equipment, fixtures & fittings
- Oversee any required routine maintenance and repair of the spa equipment, fixtures & fittings
- Manage linen service collection & drop-off
- Report to Studio Manager/Director where required
Who we're looking for
- Someone passionate about wellness and bathing
- Excellent, clear, and consistent communicator
- Calm under pressure, self-led and adaptable
- Someone human-centered at your core - driven by achieving things for customers
Required skills
- At least 2 years of relevant experience in the fitness, wellness or hospitality industries
- Well-spoken, with a good grasp on communicating both proficiently and empathetically
- Initiative, organised and efficient
- Commitment to work weekends, public holidays and rotating shifts where necessary
- Flexible with your time, able to commit 3 shifts a week at least is preferable
If this speaks to you, apply to be a part of our vibrant and close-knit team. We look forward to hearing from you! Only shortlisted applicants will be notified.
