Front Desk Executive

Job Description & Requirements

We are a fast-growing hospitality company in Singapore.

We believe attitude counts as much as skill. As a result, we hire motivated people from whom we will expect much, but whom we also coach and develop to perform superbly in a conducive environment that rewards success.

Job Responsibilities:

. Welcome and greet the guests

. Check in / check out of guests, issuing keycards and amenities

. Inform housekeeping when rooms are checked out and ready for cleaning

. Ensure rooms are inspected before check-in

. Attending to guest requests and inquiries

. Ensure proper bed allocation

. Ensure that all common areas are always clean and tidy

. Enforce rules and policies of the hotel

. Liaising with the relevant department to address any issues, complaints, or unusual activities

. Other ad hoc duties assigned

WHAT WE ARE LOOKING FOR

. An individual who is eager to learn and has a passion for customer service.

. An individual who is well-groomed and possesses good communication skills.

. Team player, works independently.

. Ability to work under pressure and on one's own initiative.

. Commitment to delivering a high level of service excellence.

. Flexibility to respond to a range of different work situations.

. 5 days per week.

. Able to work rotating shifts on weekends/ Public Holidays.