Front Desk & Doggy Daycare Attendant

Job Responsibilities

• Warmly greet and welcome all guests, answer calls, and direct inquiries as needed.
• Engage with customers to recommend and guide them in selecting suitable grooming packages.
• Manage and schedule grooming appointments to ensure smooth daily operations.
• Maintain workplace safety, hygiene, and cleanliness across the grooming centre.
• Address and resolve customer concerns in a professional and timely manner.
• Support the Grooming Team and Doggy Daycare in day-to-day business activities.
• Assist with retail sales, product recommendations, and inventory management.

Requirements & Skills

• 5-day work week (availability required from Fridays to Sundays).
• Experience in handling and caring for both dogs and cats.
• Proficient in English and Chinese (oral and written) to effectively communicate with Mandarin-speaking clients.
• Strong communication, interpersonal, and problem-solving skills.
• Highly organized with the ability to multi-task in a fast-paced environment.
• Basic grooming skills will be considered an added advantage.

Benefits

• Fixed 13th month salary
• Performance bonus opportunities
• Annual leave increment each year
• Basic salary increment annually
• Professional development and training opportunities
• Employee discounts on products and services
• Company Travel