Front Desk Customer Service Officer (Admin)

Job Responsibilities:

• Attend to walk-in parents and customers.

• Handle phone calls, WhatsApp messages, and emails.

• Assist with student registration and course enquiries.

• Prepare invoices, collect payments, and handle petty cash.

• Support teachers with materials, attendance, and class dismissal.

• Perform other duties as assigned.

Job Requirements:

• Diploma in any discipline (Fresh graduates welcome).

• Minimum 2 years of Customer service experience is an advantage.

• Effectively bilingual in English and Mandarin (to communicate with Chinese-speaking customers).

• Must have patience and responsibilities.

• Friendly, organized and a good team player.

• Basic computer skills (MS office).

Working Hours:
Weekdays: 11:00AM to 9:00PM
Weekends: 9:00AM to 6:00PM
5-day work week on a rotating schedule, including weekends.

We regret that only shortlisted candidates will be notified.