- Provides a positive customer experience with fair, friendly, and courteous service.
- Handle phone calls for reservations and enquiries
- Register all check-in customers
- Manage transactions from customers using point-of-sales system
- Ensure all cash amounts are accurate at the beginning and at the end of every work shift.
- Maintains a safe and clean environment.
- Ability to work unsupervised and produce quality work.
- Communicate effectively with team members and management.
- Ensure a neat and tidy appearance.
- All other ad-hoc duties assigned by superior.
Knowledge and Skill Requirements
- Proficient in using POS systems and mobile payment apps
- Strong interpersonal and communication skills
- Basic math skills and attention to financial accuracy
- Ability to multitask and stay calm under pressure
- Familiarity with basic office software (e.g., Excel, cashiering systems)
