Fraud Operations Specialist - MariBank

1-3 Years

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Early Applicant

Job Description

Job Description

Responsible for conducting fraud investigations
Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
Drive process improvements in fraud operational processes and policies
Perform ad-hoc reviews or projects as required or directed

Requirements

A Diploma/Bachelor's Degree in any field
At least 1 year of experience in fraud investigation processes or related bank processes/products
Possess good problem solving, analytical, and critical thinking skills
Strong attention to detail and ability to notice discrepancies in data
High ethical standards with demonstrated integrity
Able to work independently with minimal supervision and able to multitask
Excellent verbal and written communication skills
Good working knowledge of MS Office (Excel, Word)