Role :Fraud Management Business Analyst
Location: Singapore
Job Summary:We are seeking an experienced and proactive Fraud Management Business Analyst to join our team. The ideal candidate will have a robust background in payment systems, fraud risk management, and digital banking channels. This role is pivotal in analyzing, designing, and implementing fraud prevention strategies and solutions to safeguard our payment platforms and enhance customer trust.
Key Responsibilities:1. Fraud Risk Analysis & Strategy Development- Analyze payment fraud patterns and trends to identify potential risks and vulnerabilities.
- Develop and implement fraud detection and prevention strategies across digital channels, including internet and mobile banking.
- Collaborate with stakeholders to define and refine fraud risk policies and procedures.
2. Requirements Gathering & Documentation- Engage with business units to gather and document requirements related to fraud prevention and detection.
- Translate business needs into functional specifications for fraud management systems.
- Ensure alignment of fraud prevention requirements with regulatory standards and compliance mandates.
3. Solution Design & Implementation- Work closely with technical teams to design and implement fraud detection and prevention solutions.
- Configure fraud prevention rules within fraud management systems based on business and regulatory requirements.
- Support system testing and user acceptance testing (UAT) to ensure solutions meet business requirements.
4. Stakeholder Communication & Training- Engage with internal and external stakeholders to provide updates and gather feedback on fraud management initiatives.
- Conduct training sessions and workshops to raise awareness of payment fraud and prevention measures.
- Prepare reports and dashboards to communicate insights, trends, and metrics related to payment fraud.
Key Requirements:Mandatory:- Bachelor's degree in Business, Finance, Computer Science, or a related field.
- 35 years of experience as a Business Analyst in Payments Fraud and Risk Management.
- Strong understanding of payment systems and digital banking channels.
- Experience in configuring and optimizing fraud prevention rules within fraud management systems.
- Familiarity with regulatory requirements related to payments fraud and risk management.
Preferred:- Experience with fraud management systems such as Falcon, Actimize, or similar.
- Knowledge of payment fraud trends and regulatory frameworks in Singapore, Malaysia, or comparable markets.
- Proficiency in data analysis tools and techniques for fraud detection.
- Consulting experience in fraud risk management within the banking sector.
Personal Qualities:- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills to effectively liaise with stakeholders.
- Proactive and self-motivated with the ability to work independently and in a team.
- Adaptable to a fast-paced and dynamic work environment.
- Commitment to maintaining confidentiality and integrity in handling sensitive information
