Our Client is fast-growing AI company is building enterprise-grade agentic automation systems They are looking for a Forward Deployed Engineer to work directly with enterprise customers and bring AI-driven automation solutions into production. This is a hands-on, customer-facing engineering role for someone who enjoys solving ambiguous problems, moving quickly from discovery to implementation, and owning outcomes end to end.
You will partner with customer stakeholders to understand how their teams operate, identify where AI can create meaningful leverage, and build solutions that integrate into real-world systems. You will work across product, engineering, data, integrations, and deployment, with a strong focus on reliability, business value, and practical execution.
This role is ideal for an engineer who is comfortable operating at the intersection of software engineering, solution design, customer engagement, and AI implementation.
Key Responsibilities
- Partner directly with enterprise customers to understand operational workflows, pain points, technical environments, and success criteria.
- Translate ambiguous business problems into clear technical plans, solution designs, and production-ready implementations.
- Build, configure, and deploy AI agents that can operate across customer systems, data sources, APIs, and business processes.
- Own the full delivery lifecycle, from discovery and scoping through build, testing, launch, monitoring, and iteration.
- Write high-quality code to support integrations, workflow logic, automation, data handling, and deployment requirements.
- Work with real customer data and production environments to test performance, measure outcomes, and improve solution effectiveness.
- Collaborate closely with product and engineering teams to improve the platform based on customer needs, deployment learnings, and field feedback.
- Run technical workshops, guide customer teams through implementation decisions, and communicate trade-offs clearly to both technical and non-technical stakeholders.
- Identify repeatable patterns, create documentation, improve internal tools, and help scale delivery practices as the team grows.
- Take ownership of reliability, performance, maintainability, and long-term customer success after deployment.
What We Are Looking For
- 7+ years of experience in software engineering, solutions engineering, forward deployed engineering, technical consulting, or similar hands-on technical roles.
- Strong software engineering fundamentals, including system design, backend development, APIs, integrations, data flows, and production systems.
- Experience building or deploying solutions in complex customer environments, especially where requirements are ambiguous or evolving.
- Comfort working directly with enterprise customers, including business, operations, IT, and technical stakeholders.
- Ability to quickly understand customer workflows and identify where automation or AI can deliver practical business impact.
- Strong ownership mindset, with the ability to drive decisions, create clarity, and move projects forward without waiting for perfect requirements.
- Clear communication skills and the ability to explain technical concepts, implementation plans, risks, and trade-offs in a practical way.
- Experience working with production systems, including testing, debugging, monitoring, performance improvement, and ongoing iteration.
- Curiosity about AI agents, automation, LLM-powered systems, and how AI can be applied to real operational problems.
- Comfort operating in a fast-moving environment where priorities may shift and solutions need to be developed quickly but thoughtfully.
