Founded in 2018, Ebb & Flow Group is a fast-growing Singapore-based hospitality group dedicated to building distinctive brands and delivering exceptional dining experiences.
Leveraging AI and technology to drive growth and scale, our portfolio includes award-winning one Michelin-starred Willow and culture-forward concepts like Casa Vostra, Carlitos and temper. Wine Room & Lounge.
Key Responsibilities
- Identify high-impact opportunities across business functions (operations, marketing, supply chain, HR) where AI can drive measurable outcomes
- Design, build, and deploy AI-powered tools - including LLM-based assistants, automation pipelines, demand forecasting models, and customer analytics systems
- Integrate AI capabilities with our existing tech stack including POS, reservation platforms, CRM, and inventory management tools
- Work directly with non-technical stakeholders to gather requirements, co-design solutions, and iterate based on real feedback
- Evaluate and implement appropriate models, APIs, and infrastructure (e.g. OpenAI, Anthropic, open-source LLMs, vector databases)
- Own solutions end-to-end: scoping, prototyping, deployment, monitoring, and documentation
- Build internal tooling and knowledge resources that enable the wider team to adopt and sustain AI capabilities
- Keep current with the AI landscape and proactively propose relevant innovations for the business roadmap
Requirements
Technical Skills (Essential):
- Proficiency in Python and comfort working across the full stack
- Hands-on experience with LLM APIs (e.g. OpenAI, Anthropic Claude), prompt engineering, Retrieval-Augmented Generation (RAG), and agent frameworks
- Experience building and shipping applied AI or machine learning systems in production
- Familiarity with cloud platforms (AWS, GCP, or Azure) and standard software development practices (Git, CI/CD)
Experience:
- Minimum 3 years of software engineering experience, with at least 1-2 years in applied AI or LLM-based systems
- Track record of shipping working solutions quickly in ambiguous or resource-constrained environments
Soft Skills:
- Strong communication skills - able to explain technical concepts clearly to non-technical stakeholders
- Collaborative and adaptable, with comfort working across teams and changing priorities
Preferred (Advantageous):
- Prior experience in F&B, retail, or hospitality technology
- Familiarity with F&B platforms such as Chope, SevenRooms, Lightspeed, or similar
- Experience with workflow automation tools (n8n, Make, Zapier)
- Background in data engineering, analytics engineering, or BI tooling
What We Offer
- Competitive salary with performance-linked incentives
- Direct exposure to company leadership and genuine influence on business strategy
- Autonomy to choose your tools and shape how AI is adopted across the Group
- A fast-moving, entrepreneurial environment with real career growth potential
- Staff dining privileges across our outlets
Other Information
Ebb & Flow Group is an equal opportunity employer committed to the Tripartite Guidelines on Fair Employment Practices.
