FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

We are looking for a meticulous, finance-oriented individual to join our expanding team!

Job Descriptions:

. Lead and manage a team of managers overseeig cafe/retail operations

. Set up, monitor and/or review operational systems and processed to enhance operational efficiency

. Ensure outlet maintains the product quality and service standards

. Responsible for recruitment of staffing and manpower

. Conduct training and orientation alog with HR support to set up new team members for success

. Oversee regular maintenance

. Work with key supplies and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS

. Respond to customer escalations, and ensure support for the continuous improvement process

. Provide feedback and offer suggestions for improvements

. Prepare weekly and monthly reports as required

Minimum Requirements:

. Fluent in English and one other local language

. Basic computer literacy including MS Word and Excel

. Action oriented committed and reliable strong attention to detail

. Takes initiative to solve issues or offer alternatives

. Excellent communication skills and interpersonal skills

. You have a desire to work with others and be part of a team

. Team player who can work independently