Job Description
OVERVIEW OF ROLE
The Food & Beverage Coordinator provides administrative, operational and project coordination support to the Director of Food & Beverage and the wider Food & Beverage leadership team. This role ensures the smooth coordination of departmental administration, training, compliance, projects and communication while supporting the daily operations across all Food & Beverage outlets.
Working closely with operational leaders and support departments, the Food & Beverage Coordinator plays a key role in maintaining departmental organisation, driving operational excellence and supporting initiatives that enhance both guest and team member experiences.
Responsibilities
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Food & Beverage Coordinator are summarised below; however, the list is not exhaustive.
ADMINISTRATION & COORDINATION
- Provide comprehensive administrative support to the Director of Food & Beverage.
- Manage departmental correspondence, emails, meeting schedules and calendar appointments.
- Prepare reports, presentations, letters, memos and departmental documentation.
- Coordinate departmental meetings, prepare agendas and record accurate meeting minutes.
- Maintain organised filing systems, operational records and confidential documents.
- Track departmental action plans and ensure timely follow-up on outstanding items.
- Support daily administrative requirements across all Food & Beverage outlets.
OPERATIONAL SUPPORT
- Coordinate operational requests and communicate effectively between Food & Beverage departments and support functions.
- Assist outlet managers with administrative requirements relating to daily operations.
- Support restaurant reservations and maintain reservation platforms where required.
- Coordinate menu updates, promotional materials and operational communications.
- Assist with the implementation of hotel-wide operational initiatives and special projects.
- Support Food & Beverage operations during peak periods and special events when required.
LEARNING, DEVELOPMENT & COMPLIANCE
- Coordinate departmental training schedules and maintain training records.
- Monitor completion of mandatory learning programmes, compliance training and brand standards.
- Support the administration of performance reviews, development plans and annual learning initiatives.
- Maintain accurate departmental records relating to certifications, licences and compliance requirements.
- Assist in coordinating onboarding activities for new Food & Beverage team members.
PROJECTS & CONTINUOUS IMPROVEMENT
- Support the Director of Food & Beverage in implementing operational improvements, new initiatives and departmental projects.
- Monitor project timelines and coordinate follow-up with relevant departments.
- Assist in preparing documentation and communications for hotel campaigns and Food & Beverage initiatives.
- Track project progress and provide regular updates to the Director of Food & Beverage.
- Contribute ideas to improve departmental processes, efficiency and guest experiences.
HEALTH, SAFETY & QUALITY
- Support departmental compliance with food safety, workplace safety and hygiene standards.
- Assist in coordinating health and safety audits, inspections and follow-up actions.
- Maintain records relating to safety, compliance and operational procedures.
- Promote responsible service practices and ensure compliance with company policies.
- Report maintenance, safety or operational concerns promptly.
COMMUNICATION & COLLABORATION
- Build positive working relationships with all Food & Beverage outlets and support departments.
- Act as a liaison between operational teams and the Director of Food & Beverage.
- Coordinate communication between Culinary, Stewarding, Finance, Marketing, Human Resources and Engineering where required.
- Maintain professional and effective communication with internal and external stakeholders.
- Support cross-functional collaboration to ensure smooth hotel operations.
EXPECTATIONS
The Food & Beverage Coordinator Is Expected To
- Demonstrate exceptional organisational and administrative skills.
- Maintain professionalism, discretion and confidentiality at all times.
- Prioritise multiple tasks while meeting deadlines in a fast-paced hospitality environment.
- Communicate clearly and effectively with all levels of the organisation.
- Take ownership of assigned tasks and follow through to completion.
- Demonstrate flexibility and willingness to support operational requirements.
- Uphold NoMad Singapore's values, service philosophy and brand standards.
Qualifications
QUALIFICATIONS
- Diploma or Degree in Hospitality Management, Business Administration or a related discipline preferred.
- Minimum 2 years of experience in hospitality administration, Food & Beverage operations or a similar coordination role.
- Previous luxury hotel experience is preferred.
- Strong administrative, organisational and project coordination skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.
- Experience with restaurant reservation systems, POS systems or hospitality management software is advantageous.
- Excellent written and verbal communication skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Self-motivated, proactive and able to work independently as well as collaboratively.
- Knowledge of food safety, workplace health and safety practices is advantageous.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
