Floor Supervisor (Dempsey F&B)

About Us

Air CCCC is a vibrant dining destination located in the heart of Dempsey, Singapore. We are committed to delivering exceptional food, warm hospitality, and memorable dining experiences in a stylish and welcoming environment.

Job Summary

We are seeking a proactive and service-oriented Floor Supervisor to oversee daily front-of-house operations. The ideal candidate will lead by example, ensure smooth service flow, maintain high service standards, and support the Restaurant Manager in achieving operational excellence.

Key Responsibilities

• Supervise and coordinate daily floor operations to ensure efficient and seamless service

• Work with Management to lead, motivate, and manage service staff to deliver exceptional guest experiences

• Monitor service standards, grooming, and overall team performance

• Handle guest feedback and resolve service-related issues professionally and promptly

• Support scheduling and manpower planning to ensure adequate floor coverage

• Ensure compliance with food hygiene, workplace safety, and company policies

• Coordinate with kitchen and bar teams to maintain smooth communication and service flow

• Assist with inventory monitoring and basic administrative duties when required

• Support promotional activities and special events hosted by the restaurant

Requirements

• Minimum 2-3 years of experience in a supervisory role within the F&B or hospitality industry

• Strong leadership and interpersonal skills

• Excellent communication and customer service skills

• Ability to work in a fast-paced environment and handle pressure effectively

• Positive attitude, well-groomed, and professional demeanor

• Willingness to work weekends and public holidays

• Basic knowledge of food hygiene and safety standards in Singapore

Preferred Qualifications

• WSQ Food Hygiene Certification

• Experience with POS systems and reservation platforms

• Prior experience in a premium dining environment

What We Offer

• Competitive salary commensurate with experience

• Performance-based incentives

• Staff meals and employee discounts

• Opportunities for career growth and development

• Supportive and dynamic team environment