Restaurant Olivia is looking for Captain/Floor Supervosor to support our team.
ADVANTAGES OF JOINING OUR TEAM:
Growth & Learning Opportunities: Build your professional expertise in a supportive environment that encourages continuous development
. Attractive Compensation Package: We recognise the value of your effort and commitment. Enjoy a competitive salary, creative incentive schemes, and additional allowances for split-shift duties on top of our regular straight-shift arrangements.
. Work-Life Harmony: Benefit from a 5-day work week with fixed shifts that help you maintain a healthy balance between your personal and professional life.
. Comprehensive Staff Benefits: Your wellbeing matters to us. Receive medical coverage, complimentary staff meals, and night transport reimbursements where applicable.
Apply now and grow with us!
Duties/Responsibilities:
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Ensures compliance with alcoholic beverage regulations.
- Manages inventory and purchases food and supplies.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
- Periodically evaluates restaurant equipment for repairs and maintenance schedules for service.
- Collaborates with chefs to develop appetizing menus.
- Maintains sales records and tracks cash receipts.
- Prepares and submits operations reports and other documentation requested by the regional manager.
- Performs other duties as assigned.
Required Skills/Abilities:
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Previous restaurant experience required management experience preferred.
- Successful completion of corporate training program required.
