Company Overview
CROWN WORLDWIDE PTE LTD provides international relocation, records management, and warehousing services with expertise in handling and transporting valuable items including fine art.
Job Summary
Coordinate art logistics projects by preparing job instructions, managing schedules, and liaising with clients and teams to ensure safe, compliant installation and transport of artworks.
Responsibilities
- Prepare and maintain detailed job instructions for installation, packing, transport, and storage to ensure clarity and compliance with operational standards
- Coordinate manpower, equipment, and resources with operations, warehouse teams, and crew leaders to optimize project execution
- Develop and manage job schedules, risk assessments, and method statements aligned with safety and quality standards
- Ensure artworks are handled, transported, and installed following Crown Fine Art handling and safety protocols
- Serve as the primary client contact for museums, galleries, institutions, and private collectors, providing timely and professional updates throughout project phases
- Support preparation of quotations, service proposals, and respond to billing queries in collaboration with internal teams
- Attend onsite installations, de-installations, and client events as required to oversee quality and client satisfaction
- Complete accurate condition reports with written observations and photographic evidence to document artwork status
- Monitor onsite activities to ensure quality outcomes and alignment with client expectations
- Prepare and maintain comprehensive job files, shipping documentation, job sheets, and completion reports for operational transparency
- Update systems and trackers including Crown Interact, SharePoint, and CRM platforms (e.g., Salesforce) to maintain accurate records
- Support management of insurance documentation and client paperwork to ensure compliance
- Coordinate specialist packing, crate construction, and storage requirements with operations teams to protect artworks
- Assist warehouse activities including receiving, labelling, and storing artworks to maintain inventory accuracy
- Monitor scheduled use of temperature-controlled vehicles and routing plans to safeguard artwork condition during transport
Required competencies and certifications
- Minimum 3 years of experience in art logistics, gallery or museum operations, project coordination, or related fields
- Proficient in Microsoft Office applications to support documentation and communication
- Proficient in English (written and spoken) to facilitate client communication and operational coordination
Preferred competencies and qualifications
- Exposure to installation planning, art handling, or logistics coordination
- Working knowledge of art handling, packing, or installation processes (training can be provided)
- Experience with SharePoint and CRM platforms such as Salesforce
- Ability to interpret floor plans, installation drawings, or technical diagrams
- Additional language skills to support international clients, artists, or vendors
- Strong organisational, coordination, and scheduling skills demonstrated through managing complex projects
- Clear and professional communication skills with a client-focused approach
- High attention to detail and effective time management in dynamic environments
- Ability to remain composed and solution-oriented under pressure
- Collaborative team player with a proactive, hands-on mindset
Other Information
- Able to provide occasional onsite support as part of project requirements with reasonable adjustments available
- Willingness to work flexible hours including early mornings, evenings, or weekends as site needs arise
