We are seeking a dedicated Financial Counselling Associate Executive to provide professional financial counselling support and assist clients in understanding available financial assistance options. This role offers the opportunity to contribute to a service-oriented environment while working closely with internal teams and stakeholders to ensure a smooth and positive experience for clients.
Key Responsibilities:
- Provide financial counselling and guidance to clients regarding healthcare financing options and available assistance schemes
- Assess clients financial circumstances and provide suitable recommendations based on their needs
- Process and manage financial assistance applications and related documentation accurately
- Liaise with internal departments and external stakeholders to facilitate effective case management
- Maintain accurate records and ensure timely follow-up on assigned cases
- Support continuous improvement initiatives to enhance client service experience
Requirements:
- Diploma and above
- Relevant experience in financial counselling, customer service, healthcare administration, social service, or related fields will be advantageous
- Strong interpersonal and communication skills with the ability to engage clients professionally
- Detail-oriented with good organisational and administrative skills
- Able to work collaboratively in a fast-paced service environment
Interested candidates are invited to submit their resume to [Confidential Information]
EA License No.: 99C4599
EA Personnel: Leon Leong De Cong
EA Registration No.: R1551708
Recruit Express Pte Ltd
