What the role is
At #TeamCPF, you're not just joining a team you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other's strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What you will be working on
In this role, you will:
. Work with departments and banks to process GIRO, cheques, TT payments and collections for CPF members, employers, self-employed persons, departments and government agencies.
. Coordinate between departments and banks to handle payments and collections that are rejected (e.g. bounced cheques and returned monies from TT).
. Update outflows and inflows across various cashbooks and perform bank reconciliation on a timely basis.
. Identify relevant principles, policies, laws and regulations applicable to various payment and collection processes and transactions.
. Process and record daily transactions in accordance with existing standard operating procedures and relevant laws and regulations.
. Prepare regular reports to analyse daily transaction records and exception reports to uncover discrepancies, and assess if further actions are required.
. Use appropriate software or systems to generate routine reports and financial information that meet the needs of operations and stakeholders.
. Identify and propose opportunities to streamline and enhance existing payment and collection processes.
. Assist in performing user acceptance testing for system enhancements.
What we are looking for
We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.
. Relevant experience in one or more of the following fields: finance operations, business operations, IT project implementations, and data analytics and visualisation.
. Prior experience in payment and collection operations, or working with banks and financial institutions, is advantageous.
. Have experience in problem-solving and analytical thinking.
. Communicates effectively, both in writing and speaking.
. Works independently and manages priorities effectively.
. Adaptable and resourceful in handling different tasks and challenges.
The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.
What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here's what awaits you:
. Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
. Promotion opportunities based on your capability and on-the-job performance.
. A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
. A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
. Flexible dress code that empowers you to choose your appropriate outfit for the day.
. A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
