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(Accounts Receivables & Arrears Management)
3-Year Contract (Extendable for up to 2 Years) | On-site | Public Sector Organisation
We are hiring on behalf of a public sector organisation for an experienced Receivables Manager to lead and oversee accounts receivables and arrears operations. This role plays a critical part in driving effective recovery strategies, ensuring governance compliance, and managing both internal teams and outsourced service providers.
The successful candidate will be responsible for operational oversight, performance management, analytics, audit support, and continuous process improvement within receivables and arrears management.
Receivables & Arrears Operations
Oversee daily receivables and arrears operations to maintain optimal collection levels
Monitor, review, and resolve complex arrears and recovery cases
Assess and advise on complex recovery matters, including write-off recommendations
Vendor & Stakeholder Management
Manage outsourced recovery service providers and appointed law firms
Ensure outsourced services meet contractual obligations and KPI requirements
Collaborate with internal stakeholders to align recovery strategies and outcomes
Governance, Reporting & Analytics
Prepare, consolidate, and present monthly receivables and arrears dashboards
Perform data analytics to support monitoring, reporting, and decision-making
Maintain and update business process documentation
Support audit queries and regulatory reviews
Systems & Continuous Improvement
Maintain and support generative AI write-off assessment models and platforms
Identify and implement process improvements to strengthen controls and efficiency
People Management
Lead, supervise, and develop the Accounts Receivables and Arrears IWF team
Provide coaching, guidance, and performance management
Singapore Citizen
Tertiary qualification in Finance, Accounting, Business, or a related discipline
At least 6 years of relevant working experience in accounts receivables, credit management, or arrears recovery
Strong leadership, analytical, and stakeholder management skills
Proficient in SAP Finance, Microsoft Office (Excel, PowerPoint, Word), and dashboarding / reporting tools
Experience managing vendors, outsourced service providers, or law firms is preferred
Prior supervisory or team management experience is an advantage
3-year contract, with the possibility of extension for up to an additional 2 years, subject to performance and organisational needs
Opportunity to contribute to a mission-driven public sector organisation
Exposure to large-scale receivables operations, governance, and analytics
Structured, professional work environment with clear processes and standards
All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA.
We regret to inform that only shortlisted candidates will be notified.
Syed Hafiz
EA Regn No: R21103431
RMA Consultants EA License No: 93C4403
Job ID: 138269581