Responsibilities:
1. Tenant Billing and Reporting
- Manage tenant billing processes, ensuring accurate and timely issuance of invoices for monthly fees.
- Coordinate with Leasing Commercial and Leasing Operations teams to resolve billing disputes or inquiries.
- Track payment statuses, escalate overdue accounts, and ensure proper follow-up.
- Support tenant due diligence checks
2. Sales Audit for E-Commerce Platform
- Perform monthly sales audits for the company's e-commerce platform to ensure completeness and accuracy of recorded transactions.
- Verify and process refunds, ensuring proper authorization and compliance with company policies.
3. Gift Card / Gift Voucher Reconciliation
- Conduct monthly reconciliations for gift card and voucher issuance, redemption, and expiry.
- Identify and resolve any discrepancies or irregularities promptly.
4. Processing of Payments
- Process trade and sundry payments accurately and in a timely manner.
- Perform monthly reconciliations of advances to suppliers and follow up on long-outstanding balances to ensure proper clearing.
5. Full Set of Accounts for Subsidiary
- Handle general ledger (GL) closing activities, ensuring timely and accurate financial reporting.
- Manage accounts receivable (AR) and accounts payable (AP) functions.
- Prepare balance sheet and tax schedules to support compliance and statutory reporting.
6. RPA (Robotic Process Automation) Process Management
- Support RPA systems used for invoice verification to ensure operational efficiency and accuracy.
- Monitor and troubleshoot automated processes, ensuring continuous system functionality.
- Collaborate with RPA consultants to enhance workflows and drive automation improvements.
7. Process Improvement & Optimization
- Identify opportunities to streamline billing and reconciliation processes for concessionaires, tenants, and vendors.
- Recommend and implement process enhancements to improve efficiency and reduce manual interventions.
- Partner with cross-functional teams to leverage technology for automation and workflow optimization.
8. Compliance & Documentation
- Ensure all financial and billing activities comply with accounting standards, internal controls, and legal requirements.
- Maintain comprehensive documentation and audit trails for all financial transactions.
9. Ad-hoc Duties
- Perform ad-hoc tasks and special projects as assigned by management to support business needs and strategic initiatives.
Qualifications:
- Diploma in Accounting, Finance, or a related field.
- Minimum 2-4 years of relevant experience in accounting, finance operations, or audit.
- Strong knowledge of financial reporting standards, reconciliations, and GL management.
- Proficiency in Microsoft Excel, Oracle Netsuite accounting systems and experience with RPA tools is an advantage.
- Excellent analytical, problem-solving, and communication skills.
- High attention to detail, with the ability to work independently and meet tight deadlines.
