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Field Services Engineer

2-4 Years
  • Posted 13 hours ago
  • Be among the first 10 applicants

Job Description

  • Position Description: Mainly in charge of CMPT pad engagements and issue resolution with South East Asia customers.
  • Job scope:
  • Product promotion with Account managers by providing product introduction, demo coordination and technical suggestions.
  • Project engagement of CMP pad with customers by supporting on-site demo and after-sales technical customer service.
  • Product performance issue resolution and troubleshooting by communicating with internal stakeholders and customers and to drive for quality improvement to meet customers expectations.
  • Develop and sustain Customer relationship and intimacy.
  • Deep dive in market trend, customer intelligence and competitive landscape.
  • Flexible working hours to support urgent cases at customers site.
  • Requirements and Education:
  • Bachelor's Degree and above in engineering related field.
  • At least 2-year work experience in Semiconductor industry and in CMP related field is a plus.
  • Fluent in English and plus for Mandarin to communicate with skateholders. Familiar with office system such as Excel, Word, Power point, JMP and AI.
  • A person with good communication skills and a disciplined and self-motivated team player is preferred. Value the skills to handle multiple and challenging tasks.

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About Company

Job ID: 152456455

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