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This incumbent will be an active member of the Sales Support Team in Busch Vacuum Singapore Pte Ltd, a wholly owned subsidiary under Busch Holding GmbH.As a Field Service Technician, it is important for this individual to be a TEAM player to support the delivery of high-quality vacuum system solutions.
Responsibilities:
. Responsible for the installation, commissioning, repairing and maintenance job of Company's products and components at customers sites.
. Maintain work quality by providing efficient service and technical support to customers.
. Liaise with customers and internal team relating to technical and service issues.
. Ensure proper documentation and maintenance of service reports and other records.
Support sales to get service orders, Identify sales opportunities within our install base.
. Provide product training to customers (as required).
. Ensure that health and safety standards are followed.
. Any other ad-hoc duties as assigned by Service Manager.
Requirements:
. Minimum diploma or above in Electrical/Electronics/Mechanical/Mechatronics Engineering.
. Relevant working experience with electrical/mechanical repair will be an advantage.
. Proficient in Microsoft Office.
. Effective communication skill, analytical and judgemental skills required.
. Self-starter and ability to manage, develop and execute plans and objectives in a timely and effective manner.
. High level of integrity, discipline and self-motivated.
. Able to work independently and in teams.
Job ID: 144999547