Field Service Support Engineer

Industry:

Life Sciences / Laboratory Instruments / Laboratory Automation

On-Site: Designated Customer Site

Work Mode:Non-Shift, Regular Office Hours (unless Emergency)

Field Service Support Engineer

Overview:

We are partnering with a leading Global Life Science Laboratory Instruments MNC who is seeking to hire for Field Service Support Engineers as part of a Team Expansion.

Core Responsibilities:

• Troubleshooting & Repair: Diagnose and resolve mechanical, electrical, electronic and automation-related equipment issues.
• Preventive Maintenance: Perform scheduled preventive maintenance, calibration, inspections and system servicing to ensure equipment reliability.
• Customer Support: Provide on-site technical support, training and guidance to customers and laboratory users.
• Service Documentation: Maintain accurate service reports, maintenance records and technical documentation, while escalating complex technical issues to regional or global engineering teams.
• Customer Query: Address Customer and End-Users concerns in a prompt manner

Desired Skillsets:

• Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Automation, Electronics or a related technical discipline.
• 1 to 3 years of Field Service Engineering or technical service experience, preferably supporting laboratory, life sciences or automated equipment.
• Experience working with laboratory automation, robotics, sensors, complex software OS or other complex equipment would be highly advantageous.
• Possessing Singaporean Citizenship / PR

If the above resonates with your career journey and mission, we are excited to hear from you!

Note: Salary Range indicated is inclusive of Base Salary and Bonuses. It is also dependent on your seniority and experience. These values are approximate*