Field Service Engineer (UPS & Generator Systems)

About this company :
Global leader in power and energy-resilience solutions, providing high-quality UPS systems, industrial generators, power protection technologies, and energy-system support to customers worldwide.

What you'll do:

• Perform installation, testing, commissioning, preventive maintenance, and repair of UPS systems and diesel generator sets (small to large capacity).

• Troubleshoot technical issues, conduct field repairs, and carry out battery replacement and component servicing.

• Provide after-sales support, including on-site service visits, customer training, and technical guidance.

• Handle customer complaints, product failures, warranty issues, and assist in processing warranty claims.

• Deliver 24/7 standby/emergency support through phone or on-site attendance when required.

• Support project coordination, installation planning, and management of customer service requirements.

• Maintain accurate service reports, technical documents, and ensure all training materials are kept up-to-date.

• Provide training to distributors and dealers on product service, troubleshooting, and best practices.

• Work closely with key customers to ensure timely issue resolution and high service standards.

• Assist in factory testing for special projects and participate in any additional service or technical duties assigned.

Job Requirements:

• At least a Diploma in Electrical, Electronic, Mechatronics, or related engineering fields.

• Hands-on skills in installation, troubleshooting, testing, and commissioning of electrical or power-related equipment.

• Strong problem-solving skills with a proactive and customer-first attitude.

• Good communication skills to support customers, distributors, and internal teams.

How to Apply:
Interested candidates, please submit your updated resume by using Quick Apply button
We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C9027