The Talent People x JSIT-PE
The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.
By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision Engineering landscape.
Installs and repairs items within the Woodward control systems scope (hardware and software) at the customer's location. This is a technician / engineering position working under moderate to heavy support or supervision.
Essential Functions
- Prepares for a trip by studying drawings, schematics, manuals and other pertinent information to determine the best solution and proper tools for system set up or problem resolution.
- Collects drawings, schematics, manuals and other pertinent information needed to perform on-site activities.
- Consults with customers, field service dispatchers/supervisors and mentors to define the scope of work for projects.
- Performs the installation or replacement of equipment and control software.
- Repairs and replaces equipment utilizing the knowledge of electrical and/or mechanical systems, along with using standard test instruments and hand tools.
- Escalate problems to engineering in order to meet or exceed customer expectations.
- Prepares service/warranty reports and other relevant job-related paperwork for customers and internal distribution in a timely manner.
- Escalate product improvement opportunities and customer feedback to engineering and management.
- Ensure that open items remaining after returning from job site are properly communicated or handed over to the appropriate parties.
Other Functions
- Works with field service dispatchers/supervisors to define timeline and travel logistics.
- Periodically performs corrective and preventative maintenance of installed equipment.
- While in the office between field service assignments, the engineer will: Assist engineers with projects, perform Product testing, attend project Kick Off and lessons learned meetings with engineering, sales and customers.
QUALIFICATIONS
- Diploma / Degree in Engineering - With minimum of 2 years experience in relevant field service
- Ability to work with basic software applications.
- Ability to understand and apply basic system concepts.
- Able to meet customer needs under minimal supervision.
- Basic knowledge in specialized technical field or product family or wide spectrum of general knowledge.
- Ability to work under minimal supervision.
- Basic English verbal and written communication skills (some reports, procedures, etc.).
- Ability to work effectively under tight deadlines and pressure.
- Basic skills in problem solving and trouble-shooting.
- Ability to communicate with different cultures.
- Demonstrated commitment to quality and professionalism.
- Travel needed may have short notice and for extended periods of time.
The Talent People 24C2589
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