Field Service Engineer (Semiconductor Equipment)
Location: Johor Bahru/ Singapore
Field: Electrical/ Electronic (Engineering)
Employment type: Full Time
Salary: $2,800 - $4,000 per month
We are looking for Field Service/ Senior Field Service Engineer to join our dynamic team to provide after-sales and maintenance service support to our valued customer. This is a vendor-based role working on-site at customer fabs in Singapore, supporting advanced semiconductor manufacturing tools.
Job Description & Key Responsibilities:
- Perform on-site installation, setup, and commissioning of semiconductor manufacturing tool at customer's sites.
- Execute equipment hook-up, alignment, calibration and system checks according to specifications.
- Work closely with customer Equipment, Process, and Facilities teams to ensure smooth installation and tool readiness.
- Support tool qualification, acceptance testing (SAT/FAT), and handover to customer operations teams.
- Troubleshoot equipment (mechanical, electrical, vacuum, pneumatic, and control-related issues) and perform periodic maintenance.
- Provide technical support during tool start-up, upgrades, and retrofits.
- Provide operation and maintenance training to customer.
- Document installation activities, service reports, and issue resolutions accurately.
- Work closely with colleagues across departments to ensure a positive and cooperative working environment.
- Communicate with equipment principals (manufacturers/suppliers) professionally and effectively to ensure timely technical support and resolution
- Oversea and on job training will be provided.
Requirements
- Diploma or Degree in Electrical/ Electronics, Mechanical or Mechatronics or related Engineering
- Basic understanding of electrical systems, PLCs, sensors, motors, pneumatics, and vacuum systems.
- Ability to read and interpret technical drawings, schematics, and equipment manuals.
- Experience in semiconductor manufacturing and inspection tools (Chip sorter/ die bonder/ curing oven) will be added advantage.
- Preferably with a minimum of 3 years experience in semiconductor manufacturing equipment servicing.
- Good communication skills and a customer-oriented mindset.
- Candidates with Singapore PR holder are welcome to apply.
- Required language(s): English, Mandarin and Bahasa Malaysia. Knowledge of writing in Mandarin will be an added advantage.
- Possesses own transport and willing travel to customer site
What we offer
- Competitive remuneration package with performance-based bonuses
- Opportunities for professional development and career advancement
- Comprehensive employee benefits
- Supportive and collaborative work environment
- Work-life balance initiatives, such as flexible working arrangements
About us
Symphony Innovation is a leading provider of engineering solutions and services in the Electrical/Electronic Engineering industry. With a strong presence in Malaysia and Singapore, we pride ourselves on delivering innovative and reliable solutions to our clients. Our core values of excellence, innovation, and customer-centricity drive us to continuously push the boundaries of what's possible.