Field Inside Sales Specialist

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Job Description

Your Challenges

Revenue & Account Development
Achieve assigned sales targets and KPIs.
Drive revenue growth within selected accounts through proactive outreach via phone, email, and digital engagement.
Increase sales in geographic areas or market segments not directly covered by field sales, and complement field sales efforts on targeted accounts.
Utilize installed base data to generate additional consumable and service revenue.
Tender & Quotation Management
Manage the end-to-end tender process, including:

Ensure all tender submissions meet commercial, legal, and company policy requirements.
Work closely with Sales, Marketing, Finance, and Operations to align pricing, product specifications, and delivery commitments.
Track tender outcomes, maintain records, and analyze win/loss trends to improve future submissions.
Provide accurate and timely quotations, product information, and commercial proposals to customers.
Pipeline & Forecast Management
Build and manage a healthy sales pipeline for accounts allocated to ensure consistent opportunity progression and closure.
Maintain accurate opportunity records in CRM.
Submit weekly and quarterly forecasts with clear visibility of risks and upside opportunities.
Cross-Functional Collaboration
Partner with ETMs and Product Marketing team to support lead development and campaign follow-up.
Collaborate with Sales Support and Order Processing teams to uncover new business opportunities.
Contribute to the development and adoption of the eShop platform within inside-sales-managed accounts.
Digital & CRM Utilization
Leverage CRM tools and customer data to drive repeat purchases and targeted campaigns.
Use social media and digital marketing programs to enhance engagement within selected customer groups.
Ensure accurate and up-to-date customer, opportunity, and activity records in CRM.
Selective Field Engagement
Conduct customer visits when business opportunities justify in-person relationship development.

Your Expertise

Diploma in Business, Life Sciences, or related field.
Experience in inside sales, commercial support, or customer-facing sales roles.
Familiarity with tender/bid processes and quotation management is highly preferred.
Strong communication and presentation skills (remote engagement).
Good commercial awareness and attention to detail.
Proficient in CRM systems and Microsoft Office tools.
Highly organized with strong time and pipeline management skills

Your Benefits At Eppendorf

We truly appreciate our employees and their performance
We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
By working with us, you will make a meaningful contribution to improving human living conditions
Attractive salary, employee benefits and performance bonus