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Responsibilities
. Provideon-site and remote technical support to customers
. Troubleshootequipment, application, and process-related issues
. Coordinateproject activities between customers and internal teams (R&D, Production,Sales)
. Supportproject timelines, deliverables, and milestones
. Conducttechnical training sessions for customers and internal stakeholders
. Preparetraining materials, user manuals, and application guides
. Gathercustomer feedback on product performance and requirements
. Provideinsights to internal teams for product improvement and development
. Monitorindustry trends and competitor activities
. Supportand conduct sample testing at customer sites
. Analyzetest results and provide technical recommendations
. Performinstallation, setup, and validation of new equipment
. Ensurecompliance with customer specifications and standards.
Requirements
. Degreeor Diploma in Engineering (Electrical, Mechanical, Mechatronics)
. Minimum2-5 years of experience in Field Application, Technical Support, or similar role
. Experience in semiconductor equipment / manufacturing industry is preferred/
. Willingness to travel for customer support and on-site assignments.
To find out more about this opportunity, please contact Lionel Liew at [Confidential Information].
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693
Job ID: 146935565