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Responsibilities:
Diploma in IT or relevant discipline.
Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking.
Experience in customer support environment will be advantageous.
Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills.
Willing to travel to multiple sites
Willing to work alternate shift hours: 2 days work and 2 days off rotational shift.
Min Academic: Other Diploma
Job Scope & Requirement Wise:
Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
Provide on-site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
To work with product team on any system enhancement or troubleshooting.
OPUS IT Services Pte Ltd is a leading IT services and solutions company in Singapore. OPUS focuses on 3 core business service offerings namely, Enterprise IT Support Outsourcing & Resourcing, Customer Support Centre Outsourcing and Enterprise Integration Solutions.
Job ID: 134272377
